If we have the product you are looking for in stock, you will have it at home in 5 to 7 days. If we are making a custom-made headdress or other accessory, orders will be shipped 15 to 20 calendar days after receiving the order. Please note that these times are estimates. For URGENT ORDERS, they can be picked up by appointment at our branch in Roma Norte.

All our shipments are delivered with Fedex, if your accessory is small it costs $119 MXN, if it is large $159 MXN.

All our shipments are delivered with Fedex.

Since it is a completely handmade and delicate product, exchanges are accepted but not returns.

Yes, for personalized products follow the steps described on the Custom Orders page

We accept the following payment methods:

- VISA

- MasterCard

- PayPal

- Gift card

The card details you have provided will be processed with SSL encryption. For payments made with credit and debit cards, enter the CVV (Card Verification Value), the code printed on the card that guarantees security during e-commerce transactions.

Once you have placed your order, you will receive a confirmation email with all the information you provided us with when making the purchase. If you think you have not received it, please check your email SPAM folder or contact us.

If you wish to modify any shipping information, please let us know as soon as possible via email at atelierboldo@gmail.com.